Let's work together to build you a website that looks great and brings you customers

If you're self-employed or a small business owner, you need a website that reflects your personality and attracts your ideal customers. Creating that yourself is really hard. Between staring at a blank page, wondering what to write, getting things to lay out how you want them and the inevitable tech problems, building your own website takes a really long time, even if you use a website builder and templates. I can take out all the hassle, and work with you to craft a brand and website that you'll feel proud of and want to share.

Richard – Web Designer at Dao Design

Hi, I'm Richard

I love working with small business owners, especially those who are doing good things in their community. I've worked as an acupuncturist and run my own business for over a decade, and I know what it's like having to do everything yourself. Building your website doesn't have to be like that though. I'll collaborate with you on strategy, content and design because nobody knows your business better than you. Working with me, you'll get focused one-to-one service from someone who’s been there themselves.

The Process

Strategy

First we'll spend some time together to clarify what you do, how you do it and who you help. We'll look at the values and personality of your business and talk about your customers. Most of all, what are your business goals and how can I help you reach them?

Branding

Next we distill the personality and values of your business into visual elements that will appeal to your ideal clients. Now we can create marketing materials, packaging and even products that look consistent and resonate with your customers.

Web design

Once established, we’ll take the design elements of your brand and build them into a quality website. We'll establish what your customers need to see to determine if you're a good fit for them, and make that process as streamlined as possible.

Maintenance

Once your site is built, we need to make sure it continues to run smoothly, is kept up to date and any technical issues are addressed quickly. We can also see how visitors use the site and refine the content to make sure the site performs at its best.

What clients are saying

“Richard has been really helpful in the whole process of setting up our website, branding and logo design. We pretty much needed to start from scratch and only had a rough idea of what we wanted but Richard was able to understand what we needed and has done an excellent job for our business. The design and layout of the website is just what we were after and we’re really pleased with the outcome. I would highly recommend Richard – he’s very professional, worked quickly and responded to all our questions and feedback about what we wanted to be included. Working with Richard has been really easy and ultimately successful!”

Hannah Kitchen

Crown House Osteopaths

“I was just on the phone to a commercial mortgage broker for the New Malden premises and he said one of the biggest things that helped the application was how good our website was. Simple, professional, slick and uncomplicated!”

Laura Metcalfe

Group Practice & Finance Director,
Staines Chiropractic

Strategy Overview

Here's a snapshot of what we can cover when we talk strategy. As a small business, I know you'll need to make the most of your marketing budget. I'll help you get clear on where your business is right now and where best to focus your efforts.

Strategy overview showing marketing process from business fundamentals through branding and web design to marketing approaches

Like many coaches and therapists, my business and marketing skills are somewhat lacking. I love my client work and have invested heavily in my development but I have found doing what is needed to have a presence online quite challenging.

I approached Richard for help with my website with some very vague ideas, a handful of products and services and a great deal of apprehension. Richard's great gift (beyond his skillful design and web management skills) is his patient listening - he quite quickly took my vague notions and turned them into a range of style options which we were able to gradually play with and hone. I never felt hurried and pushed in any direction, the process was explorative and supportive without taking huge amounts of time and I am so thrilled with my evolving website. He takes all feedback and additional ideas in his stride.

I thoroughly enjoy our planning time and it is so exciting to have gone from a very vague notion of what I wanted to communicate to a working website that reflects my business, my aesthetic and my values.

Abi Boughton-Thomas

Wellbeing Coach and Trainer